How can we help?
Most answers are below. Still stuck? Email support@neetnerve.com and we'll get back fast.
Plans & billing
Compare Free vs Pro and see what each plan unlocks.
Refunds
Cancellation and refund terms for Pro.
Contact us
Email the team for anything not covered here.
How do I start using NErve?
Open the dashboard and start on the Free plan — no card needed. Pick a subject, open a topic hub, and read, drill or test from there.
I can't access a Pro feature I paid for.
Make sure you're logged in with the email you paid with. If it still doesn't unlock, email support@neetnerve.com with your order details.
A question or answer looks wrong.
Tell us the topic and the question text at hello@neetnerve.com. Our reviewers verify and fix flagged items.
How do I cancel or get a refund?
You can cancel anytime from your dashboard. See the refund & cancellation policy for details.
Do you have batch / college pricing?
Yes. Email partners@neetnerve.com for institutional pricing.